Privacy Policy

1. Introduction & Scope

MVA Click (“MVA Click,” “we,” “us,” or “our”) operates the digital platform and website located at mvaclick.com (the “Site”). We are committed to safeguarding your privacy and ensuring your personal information is treated with dignity, transparency, and top-tier security standards.

This Privacy Policy explains how we collect, store, process, transfer, and protect your information when you visit our website, complete our preliminary motor vehicle accident intake evaluation questionnaire, interact with our customer support desks, or request connection with our network of independent third-party legal affiliates and licensed attorneys (“Partner Providers”).

Please read this Privacy Policy carefully. By accessing mvaclick.com or submitting information through our forms, you agree to the collection and use of information in accordance with this policy.

2. Categories of Information We Collect

We collect several categories of information to evaluate collision claims and connect you with independent legal counsel:

A. Direct Personal Identifiers

• Full legal name
• Mobile and primary contact telephone numbers
• Electronic mail (email) address
• Postal address, City, State, and 5-digit ZIP code

B. Motor Vehicle Accident & Injury Details

• Date, approximate time frame, and location of the motor vehicle accident
• Specific injury categories sustained (e.g., whiplash, spinal cord injury, traumatic brain injury, fractures, internal damage)
• Liability and fault status (e.g., struck by other driver, passenger, hit-and-run, rideshare occupant)
• Medical treatment history (emergency room, ambulance transportation, surgical care, physical therapy)
• Legal representation status (whether you have signed an existing attorney retainer)
• Voluntary accident narrative statements or notes provided during intake

C. Automated Technical & Verification Data

• Internet Protocol (IP) address and approximate geolocation
• Browser type, device operating system, and screen specifications
• Referral headers, page timestamps, and interaction logs
• Jornaya LeadiD tokens and TrustedForm certificates capturing verifiable proof of voluntary consent and TCPA disclosures

3. How We Use Collected Information

We use your information exclusively for legitimate legal advertising and connection purposes:

• Intake Evaluation: Evaluating the merits of your accident description against general qualification standards for personal injury representation.
• Law Firm Matching: Routing your inquiry to independent, licensed attorneys or law firm intake networks servicing your state.
• Communications: Contacting you via phone calls, SMS/MMS text messages, and email to deliver your case review results and schedule consultations.
• TCPA & Regulatory Compliance: Retaining verifiable proof of electronic consent in compliance with federal and state marketing laws.
• Network Security: Preventing fraud, bot spam, and denial-of-service vulnerabilities.

4. Information Sharing & Disclosures

MVA Click does not sell personal information for standalone commercial mailing lists. We disclose data strictly under these parameters:

• Independent Partner Law Firms: When you request a free consultation, your accident intake data is securely shared with participating legal networks so a licensed attorney can contact you.
• Technology & Verification Providers: Secure vendors providing cloud hosting, telecommunications delivery, SSL certificate validation, Jornaya LeadiD, and TrustedForm verification.
• Legal & Subpoena Requirements: When compelled by valid court orders, subpoenas, law enforcement requests, or to enforce our Terms of Service.

5. Your Privacy Rights (CCPA / CPRA & State Regulations)

If you reside in California or other states with comprehensive consumer privacy statutes (including Colorado, Connecticut, Virginia, Utah, Texas, and Oregon), you possess the following rights:

• Right to Know / Access: You may request a detailed report of the personal categories and specific pieces of data we hold about you.
• Right to Deletion: You may request permanent deletion of your personal records, subject to legal record retention exceptions.
• Right to Correct: You may request correction of inaccurate contact or claim information.
• Right to Opt-Out: You may opt-out of sharing or transfer of personal information to third parties.
• Non-Discrimination: You will never face discrimination, penalization, or diminished service quality for exercising your privacy rights.

To exercise any statutory privacy rights, submit a formal request to our compliance officer at hello@mvaclick.com with the subject header “Privacy Rights Request.”

6. Telecommunications & TCPA Consent

By providing your telephone number on our intake form and clicking “Get My Free Consultation,” you provide your express written consent pursuant to the Telephone Consumer Protection Act (47 U.S.C. § 227) authorizing MVA Click and its independent legal partners to contact you by telephone and text message (including automated telephone dialing systems, artificial/prerecorded voice messages, and SMS) at the number provided. Consent is not required to purchase any goods or services. You may revoke consent at any time by replying STOP to any text or contacting our Do Not Call compliance desk.

7. Data Security Safeguards

We deploy robust administrative, technical, and physical safeguards designed to shield personal information from unauthorized access, breach, destruction, or disclosure. All web interactions on mvaclick.com are encrypted using TLS 1.3 / HTTPS 256-bit encryption protocols.

8. Contact Our Privacy Office

For questions or requests concerning this Privacy Policy, please contact: